Fresh thyme hours kirkwood11/18/2023 Must be able to lead, support and contribute to team goals.Ability to multitask and have excellent organizational skills is essential.Must have knowledge with MS Office including Outlook, Word, and Excel.Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.Excellent written communication and documentation skills.Must have advanced attention to detail with the capability to prioritize and meet deadlines.Flexibility to adapt in a variety of situations.Must have the capacity to take initiative when problems arise.Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.Must maintain the highest level of customer service at all times.Previous experience in a natural foods industry is a plus.Preferred 3-5 years grocery retail experience in Food Service department processes and procedures.Must have a minimum of 4 years professional experience.High school diploma or equivalency degree.Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.Sustains a high level of product knowledge and product preparation.Monitors that proper temperatures are being maintained at all stages during the production of deli, cheese, and bakery items.Uses knowledge of scales, weight measures, and tares to accurately weigh and label products includes packaging and wrapping product and following the proper dating procedures.Manages department inventory control ensuring no out of stocks and/or over-stocks.Oversees pre-inventory preparation includes back stock and assuring tags match products.Balances the food service general ledger and financial statements responsible for all department margins. Monitors the rotation of all food service products paying particular attention to expired stock and discarding outdated or spoiled items.Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.Responds positively to customer’s inquiries and assists customers with purchases, information and product selection while working the food service counter requires selling and cross selling of products.Ensures cleanliness of food service aisles, storage area, and work area for safety includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.Stocks food service cases includes presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics as well as ensuring tag and pricing accuracy.Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.Oversees shift operations including writing and/or approving Department work schedules.Manages the Food Service Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews ensures staff is trained on all policies and procedures.Monitors and controls all costs and expenses includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.Prepares the weekly sales and labor projections for the food service department in order to maximize sales and profits ensures department operations are within the labor percent allowed.This position requires adhering to all procedural guidelines set by the Food Service Department. They are required to assist customers as needed and maintain a friendly, energetic demeanor. The Food Service Manager is responsible for managing all aspects of the Food Service Department including staff, sales, margin, and labor.
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